Not long ago, booking a cab meant dialing a provider’s number and sometimes having to queue up for finding one for your destination. However, companies like Ola and Uber changed the game completely by introducing the concept of taxi booking apps. As these service providers are gaining popularity at an unprecedented pace, the others in this domain are struggling to stay in the race.
Not being present on the mobile channel translates into lost opportunities for them; statistics say that operators lose at least $20 million every day only because passengers fail to find the cab for their destinations. It would not be wrong to say that investing in taxi booking app development is the smartest decision that cab providers can make. Here are some ways in which they can help them boost their profitability:
Enhanced Passenger Experiences
Undoubtedly, booking providers can enhance the passenger experiences with feature-packed mobility solutions. Booking a cab becomes as easy as a few taps on the screen. The passenger has to simply download the app and sign up. Following this, he can see the drivers in the vicinity and book a ride to his destination. There are additional features such as driver tracking, real-time navigation, offer coupons, multiple payment options, reviews and ratings, and more.
Higher Efficiency For The Business
Another reason that a majority of cab businesses are taking up Android and iPhone app development services is that these apps boost their operational efficiency manifold. These drive automation as they bridge the gap between the passengers and the drivers, reducing the workload and streamlining the entire process. This leads to a reduction in operational costs too. The business can have a better control over the fleet as GPS-enabled mobile apps help them to track the fleet in real-time.
Increased Earnings For The Drivers
Cab booking apps not only serve the business and customers but boost the earnings of independent drivers as well. As soon as they sign up with the app, they start getting trip requests from passengers. They even have the option to accept or decline the request. Features such as navigation maps, real-time traffic alerts, and location tracking make things easier for them.
Branding Support On The App Store
Having a mobile app not only elevates the level of services of a cab booking business but extends effective branding support as well. It establishes the presence of the brand logo on the app store, which makes the business visible to the smartphone users and drives awareness for the brand. Eventually, as they start using the services, there are fair chances that they become long-term loyalists of the brand and propagate its popularity as well.
Acceptance In The Industry
As the entire industry is taking up the mobility route, it becomes important for the taxi businesses to adopt these apps for gaining acceptance in the industry. They empower the business with impeccable features such as reliable passenger security, the certainty of services, unmatched flexibility, and cashless payments.
Seeing the extensive benefits that mobile apps can bring to their businesses, it becomes imperative for cab companies to hire Android app developer or iPhone developer according to their need. Furthermore, it is necessary that they convey the entire business requirements to have a custom app that matches them.
At Mobiindia, we are a leading mobile app development company in India that caters custom mobile applications for diverse business needs. Our developer team has rich experience in creating high-end mobility solutions for clients across various domains. Contact us to get a high-tech mobile app for your taxi service.